Service Management

OM Software Systems' OSS application provides automated change in Quality of Service for specific Service Level agreement with respect to its time frame. This allows User Friendly VPN design, provisioning, monitoring to change management. It also provides VPN-specific Service Level agreement and performance reports. The Service Providers are able to drastically reduce cost and complexity of service operations using our Integrated Software in addition to generate per VPN-traffic Matrix for accounting and Usage based billing purpose.

• A secure and easy to use interface for provisioning Virtual Private Networks scales the technology to gain market share.
• A dynamic presentation of network usage by customer to achieve customer satisfaction.
• A usage based billing system to react quickly with the changing market conditions.
• A fully integrated OSS solution will cut huge costs by drastically reducing the amount of trained and certified labor required for service delivery and improve profitability through less manual interaction, automated error reporting system enhancing the end user service quality.